{"id":1271,"date":"2026-05-27T10:25:24","date_gmt":"2026-05-27T03:25:24","guid":{"rendered":"https:\/\/sochiustudio.com\/faq\/"},"modified":"2026-09-19T13:59:44","modified_gmt":"2026-09-19T06:59:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/sochiustudio.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1271\" class=\"elementor elementor-1271 elementor-42\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-dde4ce5 animated-slow e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"dde4ce5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee43853 elementor-widget elementor-widget-ucaddon_breadcrumbs_widget\" data-id=\"ee43853\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_breadcrumbs_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"sc-page-heading\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e32c0b9 elementor-hidden-mobile e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"e32c0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"238207161\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-2382071611\" data-tab-title-id=\"e-n-tab-title-2382071611\" class=\"e-n-tab-title elementor-animation-skew\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2382071611\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tOrder \/ Payment\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2382071612\" data-tab-title-id=\"e-n-tab-title-2382071612\" class=\"e-n-tab-title elementor-animation-skew\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2382071612\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tDelivery\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2382071613\" data-tab-title-id=\"e-n-tab-title-2382071613\" class=\"e-n-tab-title elementor-animation-skew\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2382071613\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tDelivery schedule\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2382071614\" data-tab-title-id=\"e-n-tab-title-2382071614\" class=\"e-n-tab-title elementor-animation-skew\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2382071614\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tChange \/ Cancel order\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2382071615\" data-tab-title-id=\"e-n-tab-title-2382071615\" class=\"e-n-tab-title elementor-animation-skew\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2382071615\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tGuarantee\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2382071616\" data-tab-title-id=\"e-n-tab-title-2382071616\" class=\"e-n-tab-title elementor-animation-skew\" aria-selected=\"false\" data-tab-index=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2382071616\" style=\"--n-tabs-title-order: 6;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tClean sofa\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" id=\"e-n-tab-content-2382071611\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2382071611\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-5425e45 e-con-full e-flex e-con e-child\" data-id=\"5425e45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3eb500 elementor-widget elementor-widget-n-accordion\" data-id=\"e3eb500\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2380\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2380\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is the actual product exactly the same as the image on the website? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2380\" class=\"elementor-element elementor-element-110484a e-con-full e-flex e-con e-child\" data-id=\"110484a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95442a3 elementor-widget elementor-widget-text-editor\" data-id=\"95442a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The actual product may differ slightly from the image due to device screen, space lighting, wall background color or different production batches. Sochiu always tries to represent products as closely as possible to reality, however colors and details may have slight differences. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2381\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2381\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can product dimensions vary? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2381\" class=\"elementor-element elementor-element-f56d5f4 e-con-full e-flex e-con e-child\" data-id=\"f56d5f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1512f7f elementor-widget elementor-widget-text-editor\" data-id=\"1512f7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHave. Because the product is handmade, the size may vary slightly within \u00b13cm, especially with upholstered products with variable swelling. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2382\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2382\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Will dark colored fabrics bleed? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2382\" class=\"elementor-element elementor-element-035ceff e-con-full e-flex e-con e-child\" data-id=\"035ceff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f431799 elementor-widget elementor-widget-text-editor\" data-id=\"f431799\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSome dark-colored fabrics may bleed onto light-colored clothing or walls due to the dyeing properties of the fabric. When choosing the color and arrangement of the sofa, customers should consider the placement and should leave a small space between the sofa and the wall. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2383\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2383\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> With custom-designed products, does Sochiu guarantee 100% similarity to sample images? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2383\" class=\"elementor-element elementor-element-6c2f0f2 e-con-full e-flex e-con e-child\" data-id=\"6c2f0f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bb2da1 elementor-widget elementor-widget-text-editor\" data-id=\"0bb2da1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFor custom design orders, Sochiu cannot guarantee that the product is 100% identical to the illustration. If there are technical drawings, the scale and finish will closely match the design. If based solely on the images and measurements provided by the customer, the product may differ from the sample image. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is the actual product exactly the same as the image on the website?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The actual product may differ slightly from the image due to device screen, space lighting, wall background color or different production batches. Sochiu always tries to represent products as closely as possible to reality, however colors and details may have slight differences.\"}},{\"@type\":\"Question\",\"name\":\"Can product dimensions vary?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Have. Because the product is handmade, the size may vary slightly within \\u00b13cm, especially with upholstered products with variable swelling.\"}},{\"@type\":\"Question\",\"name\":\"Will dark colored fabrics bleed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Some dark-colored fabrics may bleed onto light-colored clothing or walls due to the dyeing properties of the fabric. When choosing the color and arrangement of the sofa, customers should consider the placement and should leave a small space between the sofa and the wall.\"}},{\"@type\":\"Question\",\"name\":\"With custom-designed products, does Sochiu guarantee 100% similarity to sample images?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For custom design orders, Sochiu cannot guarantee that the product is 100% identical to the illustration. If there are technical drawings, the scale and finish will closely match the design. If based solely on the images and measurements provided by the customer, the product may differ from the sample image.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" id=\"e-n-tab-content-2382071612\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2382071612\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-e499e71 e-con-full e-flex e-con e-child\" data-id=\"e499e71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebc1196 elementor-widget elementor-widget-n-accordion\" data-id=\"ebc1196\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2470\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2470\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does Sochiu offer free delivery in Hanoi? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2470\" class=\"elementor-element elementor-element-258fc33 e-con-full e-flex e-con e-child\" data-id=\"258fc33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cba48ae elementor-widget elementor-widget-text-editor\" data-id=\"cba48ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sochiu offers free delivery in Hanoi for orders exceeding 8,000,000 VND. The delivery fee within Hanoi includes carrying and on-site installation via elevator or up to two flights of stairs. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2471\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2471\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How are delivery fees calculated for orders in other provinces? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2471\" class=\"elementor-element elementor-element-e7ebc07 e-con-full e-flex e-con e-child\" data-id=\"e7ebc07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e8d24d elementor-widget elementor-widget-text-editor\" data-id=\"6e8d24d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFor other provinces, Sochiu supports 50% of delivery fees. Some delivery units only deliver at the lobby, so there may be additional fees for carrying or transporting to the house if the customer needs assistance. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2472\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2472\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> In what cases may additional delivery fees arise? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2472\" class=\"elementor-element elementor-element-f27b6d3 e-con-full e-flex e-con e-child\" data-id=\"f27b6d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4e9ffc elementor-widget elementor-widget-text-editor\" data-id=\"a4e9ffc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAdditional fees may apply when elevators cannot be used, stairs must be used for more than 2 floors, elevators\/cranes are needed, entrances are narrow, delivery conditions are difficult, delivery units have to wait more than 30 minutes due to reasons from the customer, or delivery must be redelivered according to individual requests.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2473\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2473\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does Sochiu support the relocation or disposal of old sofas\/furniture? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2473\" class=\"elementor-element elementor-element-2ba23b1 e-con-full e-flex e-con e-child\" data-id=\"2ba23b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f54841d elementor-widget elementor-widget-text-editor\" data-id=\"f54841d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSochiu does not buy used sofas or furniture. If customers need to relocate or transport old items to a designated location, please notify Sochiu in advance so that they can work with the shipping unit. Costs incurred will be paid by the customer. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Does Sochiu offer free delivery in Hanoi?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sochiu offers free delivery in Hanoi for orders exceeding 8,000,000 VND. The delivery fee within Hanoi includes carrying and on-site installation via elevator or up to two flights of stairs.\"}},{\"@type\":\"Question\",\"name\":\"How are delivery fees calculated for orders in other provinces?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For other provinces, Sochiu supports 50% of delivery fees. Some delivery units only deliver at the lobby, so there may be additional fees for carrying or transporting to the house if the customer needs assistance.\"}},{\"@type\":\"Question\",\"name\":\"In what cases may additional delivery fees arise?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Additional fees may apply when elevators cannot be used, stairs must be used for more than 2 floors, elevators\\\/cranes are needed, entrances are narrow, delivery conditions are difficult, delivery units have to wait more than 30 minutes due to reasons from the customer, or delivery must be redelivered according to individual requests.\"}},{\"@type\":\"Question\",\"name\":\"Does Sochiu support the relocation or disposal of old sofas\\\/furniture?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sochiu does not buy used sofas or furniture. If customers need to relocate or transport old items to a designated location, please notify Sochiu in advance so that they can work with the shipping unit. Costs incurred will be paid by the customer.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" id=\"e-n-tab-content-2382071613\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2382071613\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-a2878b8 e-con-full e-flex e-con e-child\" data-id=\"a2878b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-172da56 elementor-widget elementor-widget-n-accordion\" data-id=\"172da56\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2430\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2430\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the average production and delivery time? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2430\" class=\"elementor-element elementor-element-83ce879 e-con-full e-flex e-con e-child\" data-id=\"83ce879\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a01109a elementor-widget elementor-widget-text-editor\" data-id=\"a01109a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIn Hanoi and the Northern and Central provinces: sofas usually take 10-15 days, wooden furniture 20-25 days from the date of order. For other provinces: sofas usually take 15-20 days, wooden furniture 25-30 days. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2431\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2431\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can delivery times change? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2431\" class=\"elementor-element elementor-element-7c9196b e-con-full e-flex e-con e-child\" data-id=\"7c9196b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb52aa2 elementor-widget elementor-widget-text-editor\" data-id=\"cb52aa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHave. Because products are handmade to order, delivery times may vary due to weather, natural disasters, holidays or other production situations. If it is urgent, customers should notify Sochiu in advance so that they can prioritize it if possible. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2432\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2432\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can customers choose a delivery date? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2432\" class=\"elementor-element elementor-element-487339f e-con-full e-flex e-con e-child\" data-id=\"487339f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2d7664 elementor-widget elementor-widget-text-editor\" data-id=\"a2d7664\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIn Hanoi, customers can choose delivery days, except Mondays and holidays. For other provinces, the delivery date depends on the shipping unit&#8217;s plan, so it is often impossible to choose a specific date. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2433\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2433\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I choose a specific delivery time? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2433\" class=\"elementor-element elementor-element-1844088 e-con-full e-flex e-con e-child\" data-id=\"1844088\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3659c67 elementor-widget elementor-widget-text-editor\" data-id=\"3659c67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSochiu does not yet support choosing a specific delivery time. After confirming the delivery date, customers will be informed of the expected time frame. This time frame may change due to delivery routes, traffic jams, broken elevators or arising from previous orders.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2434\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2434\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> If you live in an apartment, what do customers need to prepare before receiving the goods? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2434\" class=\"elementor-element elementor-element-318ee56 e-con-full e-flex e-con e-child\" data-id=\"318ee56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f2fe7 elementor-widget elementor-widget-text-editor\" data-id=\"f8f2fe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCustomers should complete delivery registration with the apartment management board before delivery, and register for a time frame wider than the expected delivery time frame to avoid having to re-register.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2435\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2435\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> If I want to change the scheduled delivery schedule, how long in advance do I need to notify? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2435\" class=\"elementor-element elementor-element-9d6b1af e-con-full e-flex e-con e-child\" data-id=\"9d6b1af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0edc529 elementor-widget elementor-widget-text-editor\" data-id=\"0edc529\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf you need to change the delivery schedule, customers need to notify at least 3 days in advance for orders in Hanoi and 7 days for orders in other provinces.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the average production and delivery time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In Hanoi and the Northern and Central provinces: sofas usually take 10-15 days, wooden furniture 20-25 days from the date of order. For other provinces: sofas usually take 15-20 days, wooden furniture 25-30 days.\"}},{\"@type\":\"Question\",\"name\":\"Can delivery times change?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Have. Because products are handmade to order, delivery times may vary due to weather, natural disasters, holidays or other production situations. If it is urgent, customers should notify Sochiu in advance so that they can prioritize it if possible.\"}},{\"@type\":\"Question\",\"name\":\"Can customers choose a delivery date?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In Hanoi, customers can choose delivery days, except Mondays and holidays. For other provinces, the delivery date depends on the shipping unit&#8217;s plan, so it is often impossible to choose a specific date.\"}},{\"@type\":\"Question\",\"name\":\"Can I choose a specific delivery time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sochiu does not yet support choosing a specific delivery time. After confirming the delivery date, customers will be informed of the expected time frame.  This time frame may change due to delivery routes, traffic jams, broken elevators or arising from previous orders.\"}},{\"@type\":\"Question\",\"name\":\"If you live in an apartment, what do customers need to prepare before receiving the goods?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Customers should complete delivery registration with the apartment management board before delivery, and register for a time frame wider than the expected delivery time frame to avoid having to re-register.\"}},{\"@type\":\"Question\",\"name\":\"If I want to change the scheduled delivery schedule, how long in advance do I need to notify?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you need to change the delivery schedule, customers need to notify at least 3 days in advance for orders in Hanoi and 7 days for orders in other provinces.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" id=\"e-n-tab-content-2382071614\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2382071614\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-f5e1aec e-con-full e-flex e-con e-child\" data-id=\"f5e1aec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2623482 elementor-widget elementor-widget-n-accordion\" data-id=\"2623482\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3990\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-3990\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> After placing an order, can a customer cancel the order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-3990\" class=\"elementor-element elementor-element-5f9a099 e-con-full e-flex e-con e-child\" data-id=\"5f9a099\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1c7771 elementor-widget elementor-widget-text-editor\" data-id=\"b1c7771\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Orders can be canceled, however because made-to-measure furniture is a specific product and is manufactured according to individual requirements, customers may be charged a cancellation fee depending on the time of cancellation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3991\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3991\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is there a fee for canceling an order on the day of ordering? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-3991\" class=\"elementor-element elementor-element-e3b4751 e-con-full e-flex e-con e-child\" data-id=\"e3b4751\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60d0439 elementor-widget elementor-widget-text-editor\" data-id=\"60d0439\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf the customer cancels the order on the same day of ordering, up to 12:00 midnight on the day of deposit, Sochiu applies free cancellation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3992\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3992\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How is the cancellation fee calculated? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-3992\" class=\"elementor-element elementor-element-ea995ea e-con-full e-flex e-con e-child\" data-id=\"ea995ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb2493 elementor-widget elementor-widget-text-editor\" data-id=\"aeb2493\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf canceled before 3 days from payment date and before the product is produced, the cancellation fee is 10% of total order value. If the product has begun production and has not yet been delivered, the cancellation fee is 50% of the total order value. If canceled after delivery, the cancellation fee is 50% of the total order value, plus two-way delivery fees and packaging fees. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3993\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3993\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How long does it take for a refund after canceling an order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-3993\" class=\"elementor-element elementor-element-91649fd e-con-full e-flex e-con e-child\" data-id=\"91649fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8580434 elementor-widget elementor-widget-text-editor\" data-id=\"8580434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFor cash or bank transfer payments, the refund is issued within 3 days of the order cancellation. For card payments, the refund time is 7-10 days from confirmation of cancellation on the system and confirmation from the card issuing company. Card swiping fees collected by third parties are non-refundable. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3994\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3994\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can the size, fabric or color be changed after ordering? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-3994\" class=\"elementor-element elementor-element-55340ef e-con-full e-flex e-con e-child\" data-id=\"55340ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fce3ba elementor-widget elementor-widget-text-editor\" data-id=\"7fce3ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFor custom products, production begins 3 days after payment, excluding holidays and weekends. After this time, it is difficult to change the size, fabric type or color. If changes are made within the allowed time limit, the delivery schedule may be delayed. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"After placing an order, can a customer cancel the order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Orders can be canceled, however because made-to-measure furniture is a specific product and is manufactured according to individual requirements, customers may be charged a cancellation fee depending on the time of cancellation.\"}},{\"@type\":\"Question\",\"name\":\"Is there a fee for canceling an order on the day of ordering?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If the customer cancels the order on the same day of ordering, up to 12:00 midnight on the day of deposit, Sochiu applies free cancellation.\"}},{\"@type\":\"Question\",\"name\":\"How is the cancellation fee calculated?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If canceled before 3 days from payment date and before the product is produced, the cancellation fee is 10% of total order value. If the product has begun production and has not yet been delivered, the cancellation fee is 50% of the total order value. If canceled after delivery, the cancellation fee is 50% of the total order value, plus two-way delivery fees and packaging fees.\"}},{\"@type\":\"Question\",\"name\":\"How long does it take for a refund after canceling an order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For cash or bank transfer payments, the refund is issued within 3 days of the order cancellation. For card payments, the refund time is 7-10 days from confirmation of cancellation on the system and confirmation from the card issuing company. Card swiping fees collected by third parties are non-refundable.\"}},{\"@type\":\"Question\",\"name\":\"Can the size, fabric or color be changed after ordering?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For custom products, production begins 3 days after payment, excluding holidays and weekends. After this time, it is difficult to change the size, fabric type or color. If changes are made within the allowed time limit, the delivery schedule may be delayed.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" id=\"e-n-tab-content-2382071615\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2382071615\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\" elementor-element elementor-element-eb54050 e-con-full e-flex e-con e-child\" data-id=\"eb54050\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-466ec54 elementor-widget elementor-widget-n-accordion\" data-id=\"466ec54\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7380\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-7380\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When is the warranty period calculated? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-7380\" class=\"elementor-element elementor-element-8bbd20a e-con-full e-flex e-con e-child\" data-id=\"8bbd20a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-749b6fa elementor-widget elementor-widget-text-editor\" data-id=\"749b6fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWarranty period is calculated from the date the customer receives the goods. After using repair or warranty services, the warranty period is still calculated from the original date of receipt. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7381\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7381\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What items are warranted for sofas? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-7381\" class=\"elementor-element elementor-element-b3c1d27 e-con-full e-flex e-con e-child\" data-id=\"b3c1d27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5360b6 elementor-widget elementor-widget-text-editor\" data-id=\"f5360b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThe sofa has a 3-year warranty for broken or deformed wooden frames; 2 years for foam mattresses and springs that collapse, lose shape, and lose elasticity; 2 years for leather\/fabric surface discoloration, blistering, cracking under normal use conditions; 1 year for thread slippage or other accessory damage.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7382\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7382\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the warranty for tables, chairs and other furniture? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-7382\" class=\"elementor-element elementor-element-0d19b43 e-con-full e-flex e-con e-child\" data-id=\"0d19b43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37e7284 elementor-widget elementor-widget-text-editor\" data-id=\"37e7284\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTables, chairs and other furniture are warranted for 1 year against loose joints; 3 months for cracking due to expansion and shrinkage of natural wood; 7 days with shaking due to unstable installation; and during the day with scratches, surface distortions or peeling paint due to product\/delivery errors.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7383\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7383\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What cases are supported by warranty or maintenance for a fee? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-7383\" class=\"elementor-element elementor-element-30b42df e-con-full e-flex e-con e-child\" data-id=\"30b42df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71a3dd0 elementor-widget elementor-widget-text-editor\" data-id=\"71a3dd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCases such as damage caused by the user dirtying, tearing fabric, washing incorrectly, damage after the warranty period, arbitrarily modifying the product, misuse or improper installation of the module will be supported with warranty\/maintenance for a fee.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7384\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7384\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What cases are not covered by the warranty? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-7384\" class=\"elementor-element elementor-element-0003407 e-con-full e-flex e-con e-child\" data-id=\"0003407\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e8a068 elementor-widget elementor-widget-text-editor\" data-id=\"5e8a068\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tErrors caused by external forces, pets, jewelry\/clothing accessories scratches; ants, insects, termites; Chemicals spilled on surfaces are not treated promptly; Using unsuitable detergents; Store in a damp place; or the natural characteristics of the material are not covered by the warranty.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When is the warranty period calculated?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Warranty period is calculated from the date the customer receives the goods. After using repair or warranty services, the warranty period is still calculated from the original date of receipt.\"}},{\"@type\":\"Question\",\"name\":\"What items are warranted for sofas?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The sofa has a 3-year warranty for broken or deformed wooden frames; 2 years for foam mattresses and springs that collapse, lose shape, and lose elasticity; 2 years for leather\\\/fabric surface discoloration, blistering, cracking under normal use conditions; 1 year for thread slippage or other accessory damage.\"}},{\"@type\":\"Question\",\"name\":\"What is the warranty for tables, chairs and other furniture?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Tables, chairs and other furniture are warranted for 1 year against loose joints; 3 months for cracking due to expansion and shrinkage of natural wood; 7 days with shaking due to unstable installation; and during the day with scratches, surface distortions or peeling paint due to product\\\/delivery errors.\"}},{\"@type\":\"Question\",\"name\":\"What cases are supported by warranty or maintenance for a fee?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Cases such as damage caused by the user dirtying, tearing fabric, washing incorrectly, damage after the warranty period, arbitrarily modifying the product, misuse or improper installation of the module will be supported with warranty\\\/maintenance for a fee.\"}},{\"@type\":\"Question\",\"name\":\"What cases are not covered by the warranty?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Errors caused by external forces, pets, jewelry\\\/clothing accessories scratches; ants, insects, termites; Chemicals spilled on surfaces are not treated promptly; Using unsuitable detergents; Store in a damp place; or the natural characteristics of the material are not covered by the warranty.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" id=\"e-n-tab-content-2382071616\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2382071616\" data-tab-index=\"6\" style=\"--n-tabs-title-order: 6;\" class=\" elementor-element elementor-element-5d18825 e-con-full e-flex e-con e-child\" data-id=\"5d18825\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39bd931 elementor-widget elementor-widget-n-accordion\" data-id=\"39bd931\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6050\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-6050\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When the sofa spills water, how should you handle it? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-6050\" class=\"elementor-element elementor-element-8d2db76 e-con-full e-flex e-con e-child\" data-id=\"8d2db76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4308a43 elementor-widget elementor-widget-text-editor\" data-id=\"4308a43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCustomers should wipe immediately with a dry white towel to absorb water. Do not rub or rub in a circular motion because it can cause water to penetrate deep into the fabric fibers. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6051\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6051\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> If the stain is deep, how should I clean it? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-6051\" class=\"elementor-element elementor-element-8522b55 e-con-full e-flex e-con e-child\" data-id=\"8522b55\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5af9efd elementor-widget elementor-widget-text-editor\" data-id=\"5af9efd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYou can use a damp cloth dipped in clean water and wring it dry to wipe repeatedly. If it is still not completely clean, you can dilute soap or mild detergent to wipe, then wipe with a dry cloth and let the cloth dry naturally. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6052\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6052\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Should you vacuum your sofa regularly? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-6052\" class=\"elementor-element elementor-element-8286d75 e-con-full e-flex e-con e-child\" data-id=\"8286d75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07e5b83 elementor-widget elementor-widget-text-editor\" data-id=\"07e5b83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHave. Customers should clean dust regularly with a vacuum cleaner to keep the sofa surface clean and limit long-term dust accumulation. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6053\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6053\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can sofa fabric be machine washed? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-6053\" class=\"elementor-element elementor-element-23d0acc e-con-full e-flex e-con e-child\" data-id=\"23d0acc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-937144a elementor-widget elementor-widget-text-editor\" data-id=\"937144a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYou can prioritize hand washing or machine washing on a gentle setting, combined with a laundry bag. Do not machine wash multiple times, rub or rub the fabric too hard because it can reduce the quality of the fabric. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6054\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6054\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What should you avoid when cleaning a sofa? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-6054\" class=\"elementor-element elementor-element-a0c2a13 e-con-full e-flex e-con e-child\" data-id=\"a0c2a13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8032299 elementor-widget elementor-widget-text-editor\" data-id=\"8032299\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDo not use pointed or sharp objects to rub the surface. Do not use bleach. Should only be washed in water at 30-40\u00b0C or lower with mild detergent. Do not wring too hard, do not use a hair dryer and let it dry naturally in the shade. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When the sofa spills water, how should you handle it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Customers should wipe immediately with a dry white towel to absorb water. Do not rub or rub in a circular motion because it can cause water to penetrate deep into the fabric fibers.\"}},{\"@type\":\"Question\",\"name\":\"If the stain is deep, how should I clean it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can use a damp cloth dipped in clean water and wring it dry to wipe repeatedly. If it is still not completely clean, you can dilute soap or mild detergent to wipe, then wipe with a dry cloth and let the cloth dry naturally.\"}},{\"@type\":\"Question\",\"name\":\"Should you vacuum your sofa regularly?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Have. Customers should clean dust regularly with a vacuum cleaner to keep the sofa surface clean and limit long-term dust accumulation.\"}},{\"@type\":\"Question\",\"name\":\"Can sofa fabric be machine washed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can prioritize hand washing or machine washing on a gentle setting, combined with a laundry bag. Do not machine wash multiple times, rub or rub the fabric too hard because it can reduce the quality of the fabric.\"}},{\"@type\":\"Question\",\"name\":\"What should you avoid when cleaning a sofa?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Do not use pointed or sharp objects to rub the surface. Do not use bleach. Should only be washed in water at 30-40\\u00b0C or lower with mild detergent. Do not wring too hard, do not use a hair dryer and let it dry naturally in the shade.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a930d53 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-n-accordion\" data-id=\"a930d53\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1770\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1770\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Order \/ Payment <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1770\" class=\"elementor-element elementor-element-98f282e e-con-full e-flex e-con e-child\" data-id=\"98f282e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fd5dcc elementor-widget elementor-widget-n-accordion\" data-id=\"0fd5dcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1660\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1660\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is the actual product exactly the same as the image on the website? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1770 e-n-accordion-item-1660\" class=\"elementor-element elementor-element-19d7241 e-con-full e-flex e-con e-child\" data-id=\"19d7241\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bbabcd elementor-widget elementor-widget-text-editor\" data-id=\"6bbabcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The actual product may differ slightly from the image due to device screen, space lighting, wall background color or different production batches. Sochiu always tries to represent products as closely as possible to reality, however colors and details may have slight differences. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1661\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1661\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can product dimensions vary? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1770 e-n-accordion-item-1661\" class=\"elementor-element elementor-element-5d51641 e-con-full e-flex e-con e-child\" data-id=\"5d51641\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-401f3e0 elementor-widget elementor-widget-text-editor\" data-id=\"401f3e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHave. Because the product is handmade, the size may vary slightly within \u00b13cm, especially with upholstered products with variable swelling. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1662\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1662\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Will dark colored fabrics bleed? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1770 e-n-accordion-item-1662\" class=\"elementor-element elementor-element-d41fcab e-con-full e-flex e-con e-child\" data-id=\"d41fcab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92aff2f elementor-widget elementor-widget-text-editor\" data-id=\"92aff2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSome dark-colored fabrics may bleed onto light-colored clothing or walls due to the dyeing properties of the fabric. When choosing the color and arrangement of the sofa, customers should consider the placement and should leave a small space between the sofa and the wall. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1663\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1663\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> With custom-designed products, does Sochiu guarantee 100% similarity to sample images? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1770 e-n-accordion-item-1663\" class=\"elementor-element elementor-element-0687c5b e-con-full e-flex e-con e-child\" data-id=\"0687c5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1aa6fe elementor-widget elementor-widget-text-editor\" data-id=\"f1aa6fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFor custom design orders, Sochiu cannot guarantee that the product is 100% identical to the illustration. If there are technical drawings, the scale and finish will closely match the design. If based solely on the images and measurements provided by the customer, the product may differ from the sample image. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is the actual product exactly the same as the image on the website?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The actual product may differ slightly from the image due to device screen, space lighting, wall background color or different production batches. Sochiu always tries to represent products as closely as possible to reality, however colors and details may have slight differences.\"}},{\"@type\":\"Question\",\"name\":\"Can product dimensions vary?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Have. Because the product is handmade, the size may vary slightly within \\u00b13cm, especially with upholstered products with variable swelling.\"}},{\"@type\":\"Question\",\"name\":\"Will dark colored fabrics bleed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Some dark-colored fabrics may bleed onto light-colored clothing or walls due to the dyeing properties of the fabric. When choosing the color and arrangement of the sofa, customers should consider the placement and should leave a small space between the sofa and the wall.\"}},{\"@type\":\"Question\",\"name\":\"With custom-designed products, does Sochiu guarantee 100% similarity to sample images?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For custom design orders, Sochiu cannot guarantee that the product is 100% identical to the illustration. If there are technical drawings, the scale and finish will closely match the design. If based solely on the images and measurements provided by the customer, the product may differ from the sample image.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1771\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1771\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Delivery <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1771\" class=\"elementor-element elementor-element-2ebb06b e-con-full e-flex e-con e-child\" data-id=\"2ebb06b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b321cc0 elementor-widget elementor-widget-n-accordion\" data-id=\"b321cc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1870\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1870\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does Sochiu offer free delivery in Hanoi? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1771 e-n-accordion-item-1870\" class=\"elementor-element elementor-element-56f436d e-con-full e-flex e-con e-child\" data-id=\"56f436d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a088c7e elementor-widget elementor-widget-text-editor\" data-id=\"a088c7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sochiu offers free delivery in Hanoi for orders exceeding 8,000,000 VND. The delivery fee within Hanoi includes carrying and on-site installation via elevator or up to two flights of stairs. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1871\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1871\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How are delivery fees calculated for orders in other provinces? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1771 e-n-accordion-item-1871\" class=\"elementor-element elementor-element-230bcff e-con-full e-flex e-con e-child\" data-id=\"230bcff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf6c283 elementor-widget elementor-widget-text-editor\" data-id=\"cf6c283\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFor other provinces, Sochiu supports 50% of delivery fees. Some delivery units only deliver at the lobby, so there may be additional fees for carrying or transporting to the house if the customer needs assistance. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1872\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1872\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> In what cases may additional delivery fees arise? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1771 e-n-accordion-item-1872\" class=\"elementor-element elementor-element-a467949 e-con-full e-flex e-con e-child\" data-id=\"a467949\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c32a3dd elementor-widget elementor-widget-text-editor\" data-id=\"c32a3dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAdditional fees may apply when elevators cannot be used, stairs must be used for more than 2 floors, elevators\/cranes are needed, entrances are narrow, delivery conditions are difficult, delivery units have to wait more than 30 minutes due to reasons from the customer, or delivery must be redelivered according to individual requests.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1873\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1873\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does Sochiu support the relocation or disposal of old sofas\/furniture? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1771 e-n-accordion-item-1873\" class=\"elementor-element elementor-element-57d6771 e-con-full e-flex e-con e-child\" data-id=\"57d6771\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8fc269 elementor-widget elementor-widget-text-editor\" data-id=\"a8fc269\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSochiu does not buy used sofas or furniture. If customers need to relocate or transport old items to a designated location, please notify Sochiu in advance so that they can work with the shipping unit. Costs incurred will be paid by the customer. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Does Sochiu offer free delivery in Hanoi?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sochiu offers free delivery in Hanoi for orders exceeding 8,000,000 VND. The delivery fee within Hanoi includes carrying and on-site installation via elevator or up to two flights of stairs.\"}},{\"@type\":\"Question\",\"name\":\"How are delivery fees calculated for orders in other provinces?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For other provinces, Sochiu supports 50% of delivery fees. Some delivery units only deliver at the lobby, so there may be additional fees for carrying or transporting to the house if the customer needs assistance.\"}},{\"@type\":\"Question\",\"name\":\"In what cases may additional delivery fees arise?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Additional fees may apply when elevators cannot be used, stairs must be used for more than 2 floors, elevators\\\/cranes are needed, entrances are narrow, delivery conditions are difficult, delivery units have to wait more than 30 minutes due to reasons from the customer, or delivery must be redelivered according to individual requests.\"}},{\"@type\":\"Question\",\"name\":\"Does Sochiu support the relocation or disposal of old sofas\\\/furniture?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sochiu does not buy used sofas or furniture. If customers need to relocate or transport old items to a designated location, please notify Sochiu in advance so that they can work with the shipping unit. Costs incurred will be paid by the customer.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1772\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1772\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Delivery schedule <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1772\" class=\"elementor-element elementor-element-c9289de e-con-full e-flex e-con e-child\" data-id=\"c9289de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dbeb14 elementor-widget elementor-widget-n-accordion\" data-id=\"4dbeb14\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8150\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-8150\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the average production and delivery time? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1772 e-n-accordion-item-8150\" class=\"elementor-element elementor-element-6c2d31e e-con-full e-flex e-con e-child\" data-id=\"6c2d31e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be25590 elementor-widget elementor-widget-text-editor\" data-id=\"be25590\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIn Hanoi and the Northern and Central provinces: sofas usually take 10-15 days, wooden furniture 20-25 days from the date of order. For other provinces: sofas usually take 15-20 days, wooden furniture 25-30 days. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8151\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8151\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can delivery times change? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1772 e-n-accordion-item-8151\" class=\"elementor-element elementor-element-64c7bd1 e-con-full e-flex e-con e-child\" data-id=\"64c7bd1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5956beb elementor-widget elementor-widget-text-editor\" data-id=\"5956beb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHave. Because products are handmade to order, delivery times may vary due to weather, natural disasters, holidays or other production situations. If it is urgent, customers should notify Sochiu in advance so that they can prioritize it if possible. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8152\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8152\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can customers choose a delivery date? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1772 e-n-accordion-item-8152\" class=\"elementor-element elementor-element-4548cb2 e-con-full e-flex e-con e-child\" data-id=\"4548cb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ab8b59 elementor-widget elementor-widget-text-editor\" data-id=\"2ab8b59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIn Hanoi, customers can choose delivery days, except Mondays and holidays. For other provinces, the delivery date depends on the shipping unit&#8217;s plan, so it is often impossible to choose a specific date. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8153\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8153\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I choose a specific delivery time? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1772 e-n-accordion-item-8153\" class=\"elementor-element elementor-element-9bf8324 e-con-full e-flex e-con e-child\" data-id=\"9bf8324\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e1095b elementor-widget elementor-widget-text-editor\" data-id=\"7e1095b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSochiu does not currently support the selection of a specific delivery time. After the delivery date is confirmed, customers will be notified of the estimated delivery window. This timeframe is subject to change due to factors such as delivery routing, traffic congestion, elevator breakdowns, or delays stemming from previous orders. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8154\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8154\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> If you live in an apartment, what do customers need to prepare before receiving the goods? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1772 e-n-accordion-item-8154\" class=\"elementor-element elementor-element-c1bbf5b e-con-full e-flex e-con e-child\" data-id=\"c1bbf5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a318e21 elementor-widget elementor-widget-text-editor\" data-id=\"a318e21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCustomers should complete delivery registration with the apartment management board before delivery, and register for a time frame wider than the expected delivery time frame to avoid having to re-register.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8155\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8155\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> If I want to change the scheduled delivery schedule, how long in advance do I need to notify? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1772 e-n-accordion-item-8155\" class=\"elementor-element elementor-element-7abdc1d e-con-full e-flex e-con e-child\" data-id=\"7abdc1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce40c78 elementor-widget elementor-widget-text-editor\" data-id=\"ce40c78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf you need to change the delivery schedule, customers need to notify at least 3 days in advance for orders in Hanoi and 7 days for orders in other provinces.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the average production and delivery time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In Hanoi and the Northern and Central provinces: sofas usually take 10-15 days, wooden furniture 20-25 days from the date of order. For other provinces: sofas usually take 15-20 days, wooden furniture 25-30 days.\"}},{\"@type\":\"Question\",\"name\":\"Can delivery times change?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Have. Because products are handmade to order, delivery times may vary due to weather, natural disasters, holidays or other production situations. If it is urgent, customers should notify Sochiu in advance so that they can prioritize it if possible.\"}},{\"@type\":\"Question\",\"name\":\"Can customers choose a delivery date?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In Hanoi, customers can choose delivery days, except Mondays and holidays. For other provinces, the delivery date depends on the shipping unit&#8217;s plan, so it is often impossible to choose a specific date.\"}},{\"@type\":\"Question\",\"name\":\"Can I choose a specific delivery time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sochiu does not currently support the selection of a specific delivery time. After the delivery date is confirmed, customers will be notified of the estimated delivery window. This timeframe is subject to change due to factors such as delivery routing, traffic congestion, elevator breakdowns, or delays stemming from previous orders.\"}},{\"@type\":\"Question\",\"name\":\"If you live in an apartment, what do customers need to prepare before receiving the goods?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Customers should complete delivery registration with the apartment management board before delivery, and register for a time frame wider than the expected delivery time frame to avoid having to re-register.\"}},{\"@type\":\"Question\",\"name\":\"If I want to change the scheduled delivery schedule, how long in advance do I need to notify?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you need to change the delivery schedule, customers need to notify at least 3 days in advance for orders in Hanoi and 7 days for orders in other provinces.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1773\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1773\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Change \/ Cancel order <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1773\" class=\"elementor-element elementor-element-4d36ca8 e-con-full e-flex e-con e-child\" data-id=\"4d36ca8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d97c1cd elementor-widget elementor-widget-n-accordion\" data-id=\"d97c1cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2280\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2280\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> After placing an order, can a customer cancel the order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1773 e-n-accordion-item-2280\" class=\"elementor-element elementor-element-da72fe8 e-con-full e-flex e-con e-child\" data-id=\"da72fe8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-253f62f elementor-widget elementor-widget-text-editor\" data-id=\"253f62f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Orders can be canceled, however because made-to-measure furniture is a specific product and is manufactured according to individual requirements, customers may be charged a cancellation fee depending on the time of cancellation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2281\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2281\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is there a fee for canceling an order on the day of ordering? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1773 e-n-accordion-item-2281\" class=\"elementor-element elementor-element-9253b40 e-con-full e-flex e-con e-child\" data-id=\"9253b40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f04041e elementor-widget elementor-widget-text-editor\" data-id=\"f04041e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf the customer cancels the order on the same day of ordering, up to 12:00 midnight on the day of deposit, Sochiu applies free cancellation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2282\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2282\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How is the cancellation fee calculated? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1773 e-n-accordion-item-2282\" class=\"elementor-element elementor-element-5a91106 e-con-full e-flex e-con e-child\" data-id=\"5a91106\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40a7ef6 elementor-widget elementor-widget-text-editor\" data-id=\"40a7ef6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf canceled before 3 days from payment date and before the product is produced, the cancellation fee is 10% of total order value. If the product has begun production and has not yet been delivered, the cancellation fee is 50% of the total order value. If canceled after delivery, the cancellation fee is 50% of the total order value, plus two-way delivery fees and packaging fees. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2283\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2283\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How long does it take for a refund after canceling an order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1773 e-n-accordion-item-2283\" class=\"elementor-element elementor-element-326c73f e-con-full e-flex e-con e-child\" data-id=\"326c73f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dac6233 elementor-widget elementor-widget-text-editor\" data-id=\"dac6233\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFor cash or bank transfer payments, the refund is issued within 3 days of the order cancellation. For card payments, the refund time is 7-10 days from confirmation of cancellation on the system and confirmation from the card issuing company. Card swiping fees collected by third parties are non-refundable. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2284\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2284\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can the size, fabric or color be changed after ordering? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1773 e-n-accordion-item-2284\" class=\"elementor-element elementor-element-ae9fe58 e-con-full e-flex e-con e-child\" data-id=\"ae9fe58\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70ba5b9 elementor-widget elementor-widget-text-editor\" data-id=\"70ba5b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFor custom products, production begins 3 days after payment, excluding holidays and weekends. After this time, it is difficult to change the size, fabric type or color. If changes are made within the allowed time limit, the delivery schedule may be delayed. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"After placing an order, can a customer cancel the order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Orders can be canceled, however because made-to-measure furniture is a specific product and is manufactured according to individual requirements, customers may be charged a cancellation fee depending on the time of cancellation.\"}},{\"@type\":\"Question\",\"name\":\"Is there a fee for canceling an order on the day of ordering?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If the customer cancels the order on the same day of ordering, up to 12:00 midnight on the day of deposit, Sochiu applies free cancellation.\"}},{\"@type\":\"Question\",\"name\":\"How is the cancellation fee calculated?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If canceled before 3 days from payment date and before the product is produced, the cancellation fee is 10% of total order value. If the product has begun production and has not yet been delivered, the cancellation fee is 50% of the total order value. If canceled after delivery, the cancellation fee is 50% of the total order value, plus two-way delivery fees and packaging fees.\"}},{\"@type\":\"Question\",\"name\":\"How long does it take for a refund after canceling an order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For cash or bank transfer payments, the refund is issued within 3 days of the order cancellation. For card payments, the refund time is 7-10 days from confirmation of cancellation on the system and confirmation from the card issuing company. Card swiping fees collected by third parties are non-refundable.\"}},{\"@type\":\"Question\",\"name\":\"Can the size, fabric or color be changed after ordering?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For custom products, production begins 3 days after payment, excluding holidays and weekends. After this time, it is difficult to change the size, fabric type or color. If changes are made within the allowed time limit, the delivery schedule may be delayed.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1774\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1774\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Guarantee <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1774\" class=\"elementor-element elementor-element-c4fc900 e-con-full e-flex e-con e-child\" data-id=\"c4fc900\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d59b01f elementor-widget elementor-widget-n-accordion\" data-id=\"d59b01f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2230\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2230\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When is the warranty period calculated? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1774 e-n-accordion-item-2230\" class=\"elementor-element elementor-element-9e02c9a e-con-full e-flex e-con e-child\" data-id=\"9e02c9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbb4dea elementor-widget elementor-widget-text-editor\" data-id=\"cbb4dea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWarranty period is calculated from the date the customer receives the goods. After using repair or warranty services, the warranty period is still calculated from the original date of receipt. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2231\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2231\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What items are warranted for sofas? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1774 e-n-accordion-item-2231\" class=\"elementor-element elementor-element-dc98da7 e-con-full e-flex e-con e-child\" data-id=\"dc98da7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66b8d27 elementor-widget elementor-widget-text-editor\" data-id=\"66b8d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThe sofa has a 3-year warranty for broken or deformed wooden frames; 2 years for foam mattresses and springs that collapse, lose shape, and lose elasticity; 2 years for leather\/fabric surface discoloration, blistering, cracking under normal use conditions; 1 year for thread slippage or other accessory damage.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2232\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2232\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the warranty for tables, chairs and other furniture? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1774 e-n-accordion-item-2232\" class=\"elementor-element elementor-element-ca4b795 e-con-full e-flex e-con e-child\" data-id=\"ca4b795\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae624b4 elementor-widget elementor-widget-text-editor\" data-id=\"ae624b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTables, chairs and other furniture are warranted for 1 year against loose joints; 3 months for cracking due to expansion and shrinkage of natural wood; 7 days with shaking due to unstable installation; and during the day with scratches, surface distortions or peeling paint due to product\/delivery errors.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2233\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2233\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What cases are supported by warranty or maintenance for a fee? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1774 e-n-accordion-item-2233\" class=\"elementor-element elementor-element-92ff305 e-con-full e-flex e-con e-child\" data-id=\"92ff305\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b6274e elementor-widget elementor-widget-text-editor\" data-id=\"3b6274e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCases such as damage caused by the user dirtying, tearing fabric, washing incorrectly, damage after the warranty period, arbitrarily modifying the product, misuse or improper installation of the module will be supported with warranty\/maintenance for a fee.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2234\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2234\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What cases are not covered by the warranty? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1774 e-n-accordion-item-2234\" class=\"elementor-element elementor-element-8cc8d1c e-con-full e-flex e-con e-child\" data-id=\"8cc8d1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-beb02b6 elementor-widget elementor-widget-text-editor\" data-id=\"beb02b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tErrors caused by external forces, pets, jewelry\/clothing accessories scratches; ants, insects, termites; Chemicals spilled on surfaces are not treated promptly; Using unsuitable detergents; Store in a damp place; or the natural characteristics of the material are not covered by the warranty.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When is the warranty period calculated?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Warranty period is calculated from the date the customer receives the goods. After using repair or warranty services, the warranty period is still calculated from the original date of receipt.\"}},{\"@type\":\"Question\",\"name\":\"What items are warranted for sofas?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The sofa has a 3-year warranty for broken or deformed wooden frames; 2 years for foam mattresses and springs that collapse, lose shape, and lose elasticity; 2 years for leather\\\/fabric surface discoloration, blistering, cracking under normal use conditions; 1 year for thread slippage or other accessory damage.\"}},{\"@type\":\"Question\",\"name\":\"What is the warranty for tables, chairs and other furniture?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Tables, chairs and other furniture are warranted for 1 year against loose joints; 3 months for cracking due to expansion and shrinkage of natural wood; 7 days with shaking due to unstable installation; and during the day with scratches, surface distortions or peeling paint due to product\\\/delivery errors.\"}},{\"@type\":\"Question\",\"name\":\"What cases are supported by warranty or maintenance for a fee?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Cases such as damage caused by the user dirtying, tearing fabric, washing incorrectly, damage after the warranty period, arbitrarily modifying the product, misuse or improper installation of the module will be supported with warranty\\\/maintenance for a fee.\"}},{\"@type\":\"Question\",\"name\":\"What cases are not covered by the warranty?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Errors caused by external forces, pets, jewelry\\\/clothing accessories scratches; ants, insects, termites; Chemicals spilled on surfaces are not treated promptly; Using unsuitable detergents; Store in a damp place; or the natural characteristics of the material are not covered by the warranty.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1775\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1775\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Clean sofa <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1775\" class=\"elementor-element elementor-element-15b0a4f e-con-full e-flex e-con e-child\" data-id=\"15b0a4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-441b498 elementor-widget elementor-widget-n-accordion\" data-id=\"441b498\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7140\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-7140\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When the sofa spills water, how should you handle it? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1775 e-n-accordion-item-7140\" class=\"elementor-element elementor-element-464a78d e-con-full e-flex e-con e-child\" data-id=\"464a78d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3d4eee elementor-widget elementor-widget-text-editor\" data-id=\"c3d4eee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCustomers should wipe immediately with a dry white towel to absorb water. Do not rub or rub in a circular motion because it can cause water to penetrate deep into the fabric fibers. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7141\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7141\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> If the stain is deep, how should I clean it? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1775 e-n-accordion-item-7141\" class=\"elementor-element elementor-element-09626a9 e-con-full e-flex e-con e-child\" data-id=\"09626a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfb5030 elementor-widget elementor-widget-text-editor\" data-id=\"bfb5030\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYou can use a damp cloth dipped in clean water and wring it dry to wipe repeatedly. If it is still not completely clean, you can dilute soap or mild detergent to wipe, then wipe with a dry cloth and let the cloth dry naturally. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7142\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7142\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Should you vacuum your sofa regularly? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1775 e-n-accordion-item-7142\" class=\"elementor-element elementor-element-ebf7a78 e-con-full e-flex e-con e-child\" data-id=\"ebf7a78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5d9102 elementor-widget elementor-widget-text-editor\" data-id=\"d5d9102\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHave. Customers should clean dust regularly with a vacuum cleaner to keep the sofa surface clean and limit long-term dust accumulation. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7143\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7143\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can sofa fabric be machine washed? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1775 e-n-accordion-item-7143\" class=\"elementor-element elementor-element-80a6aea e-con-full e-flex e-con e-child\" data-id=\"80a6aea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98b8292 elementor-widget elementor-widget-text-editor\" data-id=\"98b8292\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYou can prioritize hand washing or machine washing on a gentle setting, combined with a laundry bag. Do not machine wash multiple times, rub or rub the fabric too hard because it can reduce the quality of the fabric. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7144\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7144\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What should you avoid when cleaning a sofa? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"lnr lnr-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"lnr lnr-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region region\" aria-labelledby=\"e-n-accordion-item-1775 e-n-accordion-item-7144\" class=\"elementor-element elementor-element-8f2c8bf e-con-full e-flex e-con e-child\" data-id=\"8f2c8bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-400a7c4 elementor-widget elementor-widget-text-editor\" data-id=\"400a7c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDo not use pointed or sharp objects to rub the surface. Do not use bleach. Should only be washed in water at 30-40\u00b0C or lower with mild detergent. Do not wring too hard, do not use a hair dryer and let it dry naturally in the shade. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When the sofa spills water, how should you handle it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Customers should wipe immediately with a dry white towel to absorb water. Do not rub or rub in a circular motion because it can cause water to penetrate deep into the fabric fibers.\"}},{\"@type\":\"Question\",\"name\":\"If the stain is deep, how should I clean it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can use a damp cloth dipped in clean water and wring it dry to wipe repeatedly. 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Should only be washed in water at 30-40\\u00b0C or lower with mild detergent. Do not wring too hard, do not use a hair dryer and let it dry naturally in the shade.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Order \/ Payment Delivery Delivery schedule Change \/ Cancel order Guarantee Clean sofa Is the actual product exactly the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1271","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sochiustudio.com\/en\/wp-json\/wp\/v2\/pages\/1271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sochiustudio.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sochiustudio.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sochiustudio.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sochiustudio.com\/en\/wp-json\/wp\/v2\/comments?post=1271"}],"version-history":[{"count":16,"href":"https:\/\/sochiustudio.com\/en\/wp-json\/wp\/v2\/pages\/1271\/revisions"}],"predecessor-version":[{"id":5917,"href":"https:\/\/sochiustudio.com\/en\/wp-json\/wp\/v2\/pages\/1271\/revisions\/5917"}],"wp:attachment":[{"href":"https:\/\/sochiustudio.com\/en\/wp-json\/wp\/v2\/media?parent=1271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}